Shipping Policy

At AK Smart-Tech, we aim to deliver your products quickly and safely. Please read our shipping policy for smooth and transparent service.

1. Order Processing Time

All orders are processed within 1–2 business days.

Orders placed on Sundays or holidays will be processed on the next working day.

2. Delivery Time

Standard delivery time is 3–7 business days depending on your location.

Remote area deliveries may take additional time.

3. Shipping Charges

Shipping charges are calculated at checkout based on the product and delivery address.

Free shipping may be available on selected products or promotional offers.

4. Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS/Email to monitor your shipment.

5. Delivery Attempt

Our courier partner will make maximum 2 attempts for delivery.

If you're unavailable, the order may be returned to us.

6. Damaged or Missing Products

If your order arrives damaged or with missing items:

Please contact us within 48 hours of delivery.

Provide photos/videos of the damaged product and packaging.

Return Policy

At AK Smart-Tech, we maintain a strict No Return Policy. Please read the terms below before placing an order.

1. No Returns Accepted

All sales made on AK Smart-Tech are final.

We do not accept returns for any product once delivered.

2. Replacement Only (If Applicable)

Although returns are not accepted, we do offer replacement in the following cases:

Product received in damaged condition

Product is defective / not working

Wrong product delivered by us

To request a replacement:

Contact us within 48 hours of delivery.

Provide photos/videos showing the issue.

Product must include all original packaging, accessories, and invoice.

3. Conditions NOT Eligible for Replacement

We do not provide replacement for:

Customer damaged products

Physical damage reported after 48 hours

Used, altered, or tampered items

Issues caused by improper handling or installation

4. Cancellation Policy

Orders can only be cancelled before dispatch.

Once shipped, cancellation is not possible.

5. Contact Us

For replacement support or product-related issues, contact:

Email: support@aksmarttech.com

Phone: +91-9670665587